"It has been a pleasure working with Fire Escape Engineers and Certified Restorations on the fire escape restoration at our downtown SF resort. Warren and Armand were great at communicating the status of the project and working through some challenging times. The workmanship was outstanding and their attention to detail was greatly appreciated. I look forward to working on the next project with them!"
"We have been pleased and often surprised by the level of professionalism and quality of service delivered by both Fire Escape Engineers and Certified Restorations. Fire Escapes Engineers managed an exceedingly difficult situation during a national pandemic by delivering a solid game plan and restoration alternatives for the fire escape restoration at our 214 Chilean condominium. The staff was polite and punctual with scheduling and reports throughout the process. We were pleased with the ultimate decision to restore the extremely dangerous system instead of replacing it. Certified Restorations' workmanship far exceeded our expectations, and the end result gave our client, the condo association, a system that will be in service for many years to come. I highly recommend both companies for similar work and will certainly be using them on our next project."
"Navigating the world of Fire Code and older buildings with aging fire escapes can be a daunting one. When I was introduced to Scott Waniak and his team at Fire Escape Engineers I was immediately put at ease. Scott and his team took great care to have video conferences with me to explain the landscape and discuss options for getting our building's Fire Escape Systems into tip top shape. The service levels they provided were clearly communicated and each option was reviewed and we came to the best solution for our situation. I slept well at night knowing that Fire Escape Engineers were on the job. They worked well with our lender and property management team to ensure a clear understanding of what needed to be done, how it was going to be done and kept us up to date with daily reports on the status of the repairs. Most impressive were the daily status reports and video recordings which are shared with the building owner to keep me informed on the job's progression. Thanks to their good work, I have ample documentation and video recordings showing the work that was done, feel safe and secure in the systems we now have at our buildings and know that we are in compliance with the local fire ordinance. I cannot recommend Scott and his team highly enough. If you have a project related to fire escape systems, do not hesitate to contact Scott and his amazing team."
"First let me thank you for working so quickly to get the Home up to compliance due to the City of Philadelphia's mandatory fire escape inspections. I appreciate the time you took to explain the process, why things needed to be done, and the patience you had answering my many – many – questions! The crew that you sent to do the first set of repairs was professional, adept at their job, and left the grounds looking better than when they started. And what was especially appreciated and extremely helpful was the oversight provided. It gave me a chance to review what we spoke about, to visually see what was needed to be done, but most importantly gave me the opportunity to get other bids for the work if I choose to do so. This was (but is less now) an area I knew nothing about, and your guidance, process, and reports made it a lot less painful!"
"Yes! I'm very excited for the outcome of my recent court case against the City of Philadelphia! As a result of our detailed, chronological history of our fire escape project together, we consistently updated the city in a timely way; proving actions are being taken to get this project to city code and to perfection. We were able to get a 60-day continuance for the fire escape project! Victory! Documentation beats conversation every time! We are very close to completion. I want to thank Warren and his Engineers, Liz, Mercedes and Anna for all their efforts over the last eleven months! It's been a great experience! I really appreciate the hard work and so does my client Jordan Tobias!"
"I searched Google for fire escape certifications and Fire Escape Engineers came up. I honestly don't think I could've found a better company to have this work done. You guys made everything really easy. I was nervous that I was going to have to call 30 people just to find the one company that actually did it, but on the first phone call I made, you proved that you were the right company for what I was looking for. I deal with this once every five years and wasn't exactly sure how it worked. I don't think you could've made it any easier for me. The Zoom video is great and I'm going to be able to get my crew up to speed in a matter of 10 minutes. You have assured me that if I have any further questions, I will be able to just shoot a picture over to you guys to review it and solve the problem."
"Thanks so much for the quick responses to my questions and concerns. The communication between Fire Escapes and customer has been great which is always a plus when getting work done. It's been a pleasure working with you and will reach out come spring for the painting. Happy holidays!"
